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Prove your SLA, publish your status, and pass the security questionnaire

SLA reports with error budgets for the customer QBR, a status page on your own domain with trust signals — TLS and domain grades next to uptime — and a security-posture monitor that keeps the HSTS, CSP and cookie flags the questionnaire asked about from quietly regressing.

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sla report · last 30 days
api.acme.ioMet
checkout flowMet
search APIAt risk
SLA target99.9%

Sounds familiar?

  • Enterprise customers ask for uptime evidence and a security posture summary in every renewal.
  • The status page is updated by hand, so it is always a little behind — or a little optimistic.
  • A framework upgrade dropped a security header and the pentest found it before you did.

Which plan

Pro ($85) is built for this: SLA reporting, unlimited status pages with a custom domain, environments, role-based access, the credential vault and SSO. Enterprise adds SAML, white-label pages, 10-second checks and unlimited monitors.

Compare plans →

The setup

  1. 1

    SLA reports per customer tier

    Group the endpoints a contract covers, set the target, and let the report compute availability and remaining error budget; schedule it for delivery before the QBR.

    SLA reporting →
  2. 2

    A status page that updates itself

    Incidents open and resolve from monitoring, maintenance windows are scheduled, and the page lives on status.yourdomain.com.

    Status pages →
  3. 3

    Security posture as a monitor

    The SSL/TLS security monitor grades TLS config, chain, revocation, headers, cookies and CORS; a grade change is an alert, and the trust page can show the grade to buyers.

    SSL/TLS Security monitor →
  4. 4

    Environments and roles

    Separate production from staging, give support read access and engineers write access, keep API credentials in the vault and every change in the audit log.

    Environments →
  5. 5

    Wire it into the incident process

    PagerDuty, Opsgenie, incident.io or Rootly get the incident; Slack gets the summary; the webhook feeds anything else.

    Incident management →

Monitor types you'll use

HTTP(S)SSL/TLS SecurityDomain SecurityMulti-Step API TestgRPC

Integrations you already run

PagerDuty incident.io Rootly Slack Microsoft Teams MCP server

Features that do the work

SLA reportingStatus pagesSecurity headers gradingEnvironmentsRoles, service accounts & audit logIncident management

Questions from saas teams

Can we show a security grade publicly?
Yes — a trust page publishes the TLS/domain grade alongside uptime for the endpoints you choose, which answers a good part of the vendor-security questionnaire before it is sent.
Do you support SSO?
SSO is included on Pro; SAML for enterprise identity providers is on Enterprise.
Can customers subscribe to status updates?
Every status page publishes an Atom and an RSS feed of its incidents and maintenance, so customers can follow it in a reader or pipe it into a channel. Managed email and SMS subscriber lists are not offered.
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