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Prove your SLA, publish your status, and pass the security questionnaire

SLA reports with error budgets for the customer QBR, a status page on your own domain with trust signals — TLS and domain grades next to uptime — and a security-posture monitor that keeps the HSTS, CSP and cookie flags the questionnaire asked about from quietly regressing.

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sla report · last 30 days
api.acme.ioMet
checkout flowMet
search APIAt risk
SLA target99.9%

Sounds familiar?

  • Enterprise customers ask for uptime evidence and a security posture summary in every renewal.
  • The status page is updated by hand, so it is always a little behind — or a little optimistic.
  • A framework upgrade dropped a security header and the pentest found it before you did.

Which plan

Pro ($85) is built for this: SLA reporting, unlimited status pages with a custom domain, environments, role-based access, the credential vault and SSO. Enterprise adds SAML, white-label pages, 10-second checks and unlimited monitors.

Compare plans →

The setup

  1. 1

    SLA reports per customer tier

    Group the endpoints a contract covers, set the target, and let the report compute availability and remaining error budget; schedule it for delivery before the QBR.

    SLA reporting →
  2. 2

    A status page that updates itself

    Incidents open and resolve from monitoring, maintenance windows are scheduled, and the page lives on status.yourdomain.com.

    Status pages →
  3. 3

    Security posture as a monitor

    The SSL/TLS security monitor grades TLS config, chain, revocation, headers, cookies and CORS; a grade change is an alert, and the trust page can show the grade to buyers.

    SSL/TLS Security monitor →
  4. 4

    Environments and roles

    Separate production from staging, give support read access and engineers write access, keep API credentials in the vault and every change in the audit log.

    Environments →
  5. 5

    Wire it into the incident process

    PagerDuty, Opsgenie, incident.io or Rootly get the incident; Slack gets the summary; the webhook feeds anything else.

    Incident management →

Monitor types you'll use

HTTP(S)SSL/TLS SecurityDomain SecurityMulti-Step API TestgRPC

Integrations you already run

PagerDuty incident.io Rootly Slack Microsoft Teams MCP server

Features that do the work

SLA reportingStatus pagesSecurity headers gradingEnvironmentsRoles, service accounts & audit logIncident management

Questions from saas teams

Can we show a security grade publicly?
Yes — a trust page publishes the TLS/domain grade alongside uptime for the endpoints you choose, which answers a good part of the vendor-security questionnaire before it is sent.
Do you support SSO?
SSO is included on Pro; SAML for enterprise identity providers is on Enterprise.
Can customers subscribe to status updates?
Subscriber notifications are on the roadmap; today the page is public and live, and most teams pair it with their existing customer communication channel.
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